PRODUCT DETAILS
The Epicutis Sample Sachet Pack provides a convenient introduction to three core steps of a facial skincare routine. This set includes sample sizes of Oil Cleanser, Lipid Serum, and Hyvia Creme, allowing users to experience the texture, application, and layering of these products before committing to full-size versions. Each sachet is designed to provide a simple and compact skincare trial experience.<br><br>
The Oil Cleanser helps remove makeup, surface impurities, and daily buildup while preparing the skin for the next steps in a skincare routine. The Lipid Serum features a lightweight texture that absorbs quickly and supports the appearance of hydrated skin. The Hyvia Creme completes the routine with a smooth cream texture designed to maintain the appearance of moisture and skin comfort.<br><br>
Q: What products are included in this sample pack?<br>
A: The pack includes Oil Cleanser 15 ml, Lipid Serum 10 ml, and Hyvia Creme 5 ml.<br><br>
Q: What is the purpose of this sample set?<br>
A: It allows users to try multiple Epicutis products and experience the skincare routine before purchasing full-size versions.<br><br>
Q: Is this set suitable for travel?<br>
A: Yes, the sachet packaging is lightweight and easy to carry for travel or short-term use.<br><br>
Q: Can these products be used together?<br>
A: Yes, they are designed to be used as a routine starting with cleansing, followed by serum, and finishing with moisturizer.<br><br>
Q: Who commonly uses sample sachet packs?<br>
A: Sample packs are often used by skincare professionals, clinics, and individuals wanting to try new skincare products.<br><br>
5. SPECIFIC USES
Skincare routine trial
Travel skincare kit
Client consultation sample
Product testing set
Starter skincare routine
6. SPECIAL FEATURES
Three product samples
Compact sachet packaging
Travel friendly format
Skincare routine introduction
Multi step system
REVIEWS
SHIPPING & RETURNS
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you have not received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@nbaesthetics.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nbaesthetics.com and send your item to: 13720 Midway Rd Ste 109 Dallas Texas US 75244.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 13720 Midway Rd Ste 109 Dallas Texas US 75244
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.